What Aussies Are Saying

Frequently Asked Questions

How do Soothe Life products work?

Soothe Life products work by reducing everyday discomfort, supporting your body’s natural alignment, and making daily life at home easier and more relaxing. Each item is designed to ease tension, promote better circulation, and minimize strain so you can move, rest, and recover more comfortably. At the same time, our home-focused solutions streamline your routines and remove small challenges that interrupt your comfort. Together, these benefits create a calmer, more supportive home environment where feeling your best becomes part of everyday living.

Where are you located?

Our head office is located in Sydney, Australia.

How much does shipping cost?

Shipping is free on all orders to Australia.

How long does shipping take?

We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location with Australia.

What is your refund policy?

We offer a 14 day money back guarantee. If you're not completely satisfied, just reach out and we'll make it right. For more information, visit our "Refund Policy" in the footer of our website.

Is my payment information secure?

Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.

How do I track my order?

Once your order ships, you'll receive a tracking link via email so you can follow it every step of the way.

How can I contact customer support?

You can reach our friendly support team through our contact form located on our "Contact us" page, or by emailing us directly at soothelifeshop@gmail.com

Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond withing 24 hours during weekdays.

Do you ship internationally?

We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.

Our Mission

At Soothe Life, our missions is simple - to help you feel as comfortable at home as possible. We curate thoughtful products that support every part of your day to day at home, from waking up in the morning to winding down at night. Because the comfier your space, the better you will feel.

  • Money Back Guarantee 🛡️

    Try it risk free and return it withing 14 days if needed.

  • Safe & Secure Checkout 🔒

    Your information is protected with every purchase you make.

  • Fast & Free Delivery 📦

    Get your comfort essentials delivered quickly with no extra cost.

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